I placed order number 189164347001028528 through Fruugo a month ago and paid ₺1,402 via debit card. Despite the time that has passed, I have not received the product. No tracking number or shipping information was provided, yet the order status shows as delivered. I contacted Fruugo about this issue, but I have not been able to start the return process, and my problem remains unresolved. Since the product was never delivered and the return process has not been initiated, I request a full refund as soon as possible. I ask that my issue be resolved promptly.
Order Number: 173063957 Order Date: December 4, 2024 Total: ₺369,00 (1 item) I am trying to return a product I purchased from Fruugo, but I am unable to do so. The company provides no proper communication channels and keeps redirecting me elsewhere. I have submitted multiple complaints, yet no one...
I ordered a product from Fruugo for New Year's, but it arrived extremely late, making it useless for its intended purpose. I now want to return it, but Fruugo provides no clear instructions on how to do so. I tried contacting customer service, but I can't reach anyone. I even checked with Aras Karg...
I placed an order on Fruugo, but after one month, there has been no update, no shipping progress, and no delivery. The item is completely stuck, and despite contacting customer support multiple times, they only respond with generic messages like "Please wait, we are handling it." Meanwhile, there i...
I canceled my order (175255324) on the same day I placed it, and Fruugo confirmed via message that I would receive a refund within a few business days. However, it has now been two weeks, and I still have not received my money back. I have contacted Fruugo multiple times, but their customer service...
On September 4, 2025, I placed an order through Fruugo.com for a KTM 1290 Super Adventure R & S compatible motorcycle navigation mounting bracket (Order No: 187491920). Despite the estimated delivery period having passed, the product has not been delivered to me. My delivery address is in Pendik/Ist...
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