Resolved

Fruugo Marked My Order as Delivered but I Never Received It

Mücahid
Fruugo
95
Mücahid's Thank You Message
“They refuned the money, thank you.🙏”

I placed order number 189164347001028528 through Fruugo a month ago and paid ₺1,402 via debit card. Despite the time that has passed, I have not received the product. No tracking number or shipping information was provided, yet the order status shows as delivered. I contacted Fruugo about this issue, but I have not been able to start the return process, and my problem remains unresolved. Since the product was never delivered and the return process has not been initiated, I request a full refund as soon as possible. I ask that my issue be resolved promptly.

Mücahid
November 4, 2025 9:54 PM

Thank you for your understanding regarding the situation and for resolving the issue.

Mücahid
November 4, 2025 9:57 PM

They refuned the money, thank you.🙏

Mücahid
November 4, 2025 9:58 PM

Thank you interested my problem and sokved , thank you.🙏

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