We bought a black granite sink from Franke in March. We began using it in August, and after a month, we noticed these amazing stains all over the place. I filmed a video of what happened and then I showed it to the store where we purchased this sink. Someone told me it was limescale and said I should wipe it with vinegar, but that didn't work. I asked for help from the service center, and they told me they would pass on the information. However, I didn't receive any response to my inquiry. They said that these stains aren't covered by the warranty. Why did I waste money on a Franke product if nobody even told me that I might have this issue? I'm not happy; the sink looks terrible. Nobody should think that the Franke brand is good quality and spend their money on it.
I purchased a kitchen sink from Franke, expecting high quality from such a reputable brand. However, just one week into using it, I deeply regret the decision. Despite handling it with great care, the sink constantly develops unsightly stain marks as soon as it dries. No matter how clean it is, the ...
When our Franke granite corner sink was installed, we immediately noticed a hazy and cloudy surface on the material — even though it had never been used. The authorized installer who handled the setup confirmed that the sink was defective out of the box and stated that a replacement should be arrang...
We recently remodeled my kitchen with a trendy Moda Kitchen design, and because Franke sinks are known for being high-quality and reliable, we put in one of those. But we were disappointed when we put a hot pot in the sink and saw a white and brown stain appear. Franke's website says that the granit...
On October 1, I purchased a brand-new Franke Maris sink from a dealer in Edirne city center and had it professionally installed in my kitchen. Without even using it once — and only after it came into contact with water for the first time — scratch-like marks appeared on the surface. The product was ...
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