1
Murat is completely dissatisfied with the result

Ford Puma Brand New Car Sale Deception

Ford Puma Brand New Car Sale Deception
Ford Puma Brand New Car Sale Deception
Ford Puma Brand New Car Sale Deception
profile
Murat
April 20, 2024 8:49 am
61

After purchasing a brand new Ford Puma from Adana Gizerler Ford Dealer, I discovered that the motor hood latch was missing and the plastic part connecting the left fender to the motor hood was dislodged. Upon suspicion, I obtained an Exper report, which confirmed that the motor hood and left fender were repainted, replaced, and tampered with, along with loose screws on the rear two doors. When I reported this to Adana Gizerler Oto Araçlar Pazarlama, they claimed it was normal. When I requested the factory exit micron values of the vehicle compared to their measurements while it was on the truck, they refused to provide them and showed no interest. This has led to the sale of a defective product, giving my car a second-hand feeling.

April 22, 2024 1:04 pm (2 days after complaint)
profile-icon
To be able to comment, or .

Comments

Estella
Estella

Murat please feel free to mention my very similar case to your solicitor. I was told by a motor professional that the damage is caused by an accident on the transporter during delivery of the vehicle and the cost of the damage is passed on to the customer by not telling them that the vehicle is damaged thus is fraudulently sold as factory standard. Also on this site there is another person, H*** in Ankara who has also got hood damage it would be worth your while to contacting him too as it makes your case even stronger. He was also dismissively treated by Ford.

Estella
Estella

Oh good please let me know what happens. You can contact me by Messenger on Facebook.

Estella
Estella

Helo Murat, I have the exact problem with my Ford Ranger hood. Also on this app is another example of a damaged hood on a new car belonging to a gentlemen named H***. So far I have found 3 examples of this fraudulent mis-selling I am sure that there are more.

Murat
Murat
Complaint Owner

This case is now in court, let’s see what happens.

What do you think?

Similar Complaints

1
Hakan is completely dissatisfied with the result

Ford Sold Me a New Puma With Repainted Hood and Tampered Screws

profile
Hakan
January 15, 2025 2:02 pm
60
1
Sercan is completely dissatisfied with the result

Ford Puma 2023 Model Paint Defect Issue

profile
Sercan
May 28, 2024 1:00 pm
48
Ford Puma 2023 Model Paint Defect Issue
Ford Puma 2023 Model Paint Defect Issue
Ford Puma 2023 Model Paint Defect Issue
Ford Puma 2023 Model Paint Defect Issue

Bird Droppings Cause Bubbling in Ford Puma Paint

profile
Hasip
October 04, 2023 2:04 pm
116
Bird Droppings Cause Bubbling in Ford Puma Paint
Bird Droppings Cause Bubbling in Ford Puma Paint
+2

Video Complaints See All

Report a Similar Issue