They are completely misleading. Even the most flexible ticket cannot be refunded. They hold your money hostage. Customer service provides no real solution — only copy-paste responses. There is no one you can actually speak to. Despite calling many times, the only way to reach them is by email, and every email reply is identical, word for word, with absolutely no resolution.
"Thank you for your help , I gave 5 stars."
I purchased a ticket from Air Asia, but due to a schedule change by the airline, I had to cancel my ticket since I had a...nother connecting flight. I was assured that a full refund would be issued, but it has now been over 1.5 months, and the money has not been returned to my credit card. I have sent
Azimuth Airlines is the worst airline I have ever flown with. I’ve flown with them at least 20 times, and 19 of those fl...ights have been delayed by at least 2 hours. I even experienced a 6-hour delay on a flight, especially when returning from Russia. There is never any communication or explanation f
I purchased a Flydubai ticket for a Dubai–Istanbul flight, but I mistakenly selected the wrong destination. When I calle...d for assistance, the airline’s representative gave me incorrect information, saying that the ticket could not be refunded or canceled. This same issue happened to me last year — d
I purchased three Dubai tickets from Flydubai for my mother, father, and myself. These were refundable tickets. Two week...s ago, due to work reasons, I wanted to cancel my own ticket. However, I was designated as the “primary person,” which meant I could cancel the other two tickets but not my own. I
