During our trip to Dubai with Flydubai, we were forced to unpack our checked luggage and move our belongings into our hand luggage because of excessive baggage fees. The airline demanded unreasonably high charges for checked bags, which caused us major inconvenience and stress at the airport.
Because of Flydubai, we experienced serious frustration before even beginning our trip. I will never consider flying with this airline again.
On November 3, at 03:05 AM, I arrived in Dubai on Flydubai flight FZ758 from Ankara ESB Airport. I had checked in one large suitcase. My 14-day trip turned into frustration from the very first day. When I arrived at my hotel and opened my luggage, I realized that all 20 packs of my cigarettes had be...
On the night of June 1, during my flight from Istanbul to Dubai with Flydubai, a large amount of cash, my diamond ring, and my gold necklace were stolen from the handbag inside my cabin luggage. When I called Flydubai at the airport to report the theft, they told me they were not responsible for the...
On April 23, during my connecting flight from Bali to Istanbul, I had a deeply disappointing experience. Although I booked my entire journey through Emirates, I was shocked to learn at the airport that my Dubai–Istanbul leg had been transferred to Flydubai without my prior knowledge or consent. I ne...
My suitcase was severely damaged, and Flydubai showed no concern whatsoever. I own a very expensive suitcase, and it was returned to me with two broken wheels. It was the largest-sized suitcase, and to make matters worse, it was later sent to the wrong location. When I went there to retrieve it, the...
I am extremely frustrated with Buta Airways due to repeated problems with their baggage policy. On several occasions, the airline has claimed that my cabin bag was too large, even though I know it meets standard requirements. Every time I board, they insist that my bag cannot be taken inside the cab...
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