I purchased a Fissler pressure cooker for ₺12,000, expecting a high-quality product, but my experience has been nothing short of disappointing. After using it fewer than six times, the locking handle began to loosen and move. I contacted the seller, who told me to deal with the service team directly. When I reached out to the service team, they dismissed my concerns, suggesting I simply tighten it with a screwdriver—practically mocking my issue.
I eventually sent the cooker for warranty service, only to be told a different handle was broken, which would cost me ₺650 to replace since it wasn’t covered under warranty. They even suggested that I remove, clean, and reassemble the locking handle every three months to avoid future issues—something that was never mentioned at the time of purchase.
For a product advertised with a lifetime warranty, it’s baffling that critical parts are not covered. The seller refused to assist, pushing me to deal with the service team directly, saying their responsibility ended with the sale.
I returned the cooker without paying for the repair. A product costing ₺12,000 should come with reliable service and warranty coverage, not an expectation for customers to perform maintenance or pay extra fees for faulty parts. Fissler needs to take responsibility for its products and provide proper support for customers who trust their brand.
I purchased a Fissler pressure cooker six months ago, and after just two months, the main handle started to loosen. I contacted customer service, and their initial advice was to tighten the screws with a screwdriver. I followed the instructions, but the issue persisted. I then sent the product to th...
I've been using a Fissler pressure cooker for a year now, and they won't even replace the rubber seal under warranty. Considering that I don't use the pressure cooker every day, and after each use, I hand wash the inner seal (never putting any part in the machine), the lid doesn't fit properly anymo...
I just bought a Fissler Vitavit Comfort pressure cooker, and after only 3 or 4 uses, the lid fell off when we pressed on it to let the air out. Even though we were careful, the warranty repair showed that the stop pin on the lid handle had broken, and the company wanted more than 1000 to fix it. Whe...
My Fissler Vitaquick pressure cooker does not cook food because it leaks water from the handle and takes in air. This makes cooking impossible and causes significant inconvenience in the kitchen. I have had this problem for the last 6 months but postponed addressing it because the warranty was adver...
I purchased a Fissler pressure cooker six months ago, and I’m extremely disappointed with its performance. The pressure indicator lines are no longer visible, and the lid is leaking air, making it unusable. Despite always handwashing the cooker, including the lid, and never putting it in the dishwas...
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