I've been experiencing a frustrating issue with FedEx when it comes to receiving my international shipments. They inexplicably hold my packages at customs without providing any reason for the delay. To make matters worse, when I reached out to the so-called authorized personnel, Mr. P**, via email, I received no response. And when I tried calling their customer service, they never answer the phone. It's incredibly frustrating to see that while I have no problems with other courier companies for my international deliveries, Fedex's incompetence consistently leaves me feeling like a victim of poor service. In this day and age, I expect better communication and transparency from a renowned courier service like FedEx. The lack of explanation and unresponsiveness are unacceptable, leaving me stranded with no clarity on my package status. Fedex needs to address this problem ASAP.
We can't communicate with the huge Fedex, my products are waiting for customs processing, no one responds! My product that came from China with Fedex was put on hold for customs processing on August 27, we talked to Ms. E***, she directed me to a customs officer, the people we talked to said that th...
I've been waiting for my package for more than 15 days, and despite numerous complaints, FedEx has yet to deliver it. It's extremely inconvenient to have paid for a service that isn't being delivered as promised. I attempted to contact their customer service department, but they appear unconcerned a...
Hello, the tracking number for my package, 642147024620, has gone missing. FedEx is proving to be a seriously untrustworthy courier company, failing to meet its obligations in any way. It's impossible to get in touch, let alone speak with a representative. I sent them an email but received no respon...
FedEx is refusing to release my international package even though I’ve already paid the required taxes. They claim the payment wasn’t received, but I have proof that it was. When I try to contact customer service, the automated system tells me to press "0" to speak with a representative, but after d...
On June 4, I handed over my international shipment to FedEx in Istanbul for delivery to Algeria. The package arrived at Algerian customs on June 11. As the sender, I submitted multiple payment authorization documents to FedEx Algeria, clearly stating that all customs fees and related taxes should be...
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