I downloaded the Facelab app, but I never subscribed to any paid plan. Even though I did not sign up for a subscription, $3 was charged from my account without my authorization.
I did not approve this charge, and I am requesting an immediate refund of the $3 that was taken from my account. I also ask that any subscription associated with my account be canceled if one was created without my knowledge.
I recently discovered that Facelab has been charging my account $3 every week through mail-order payments. I had no idea... these recurring charges were being processed, and I only noticed them after reviewing my account activity. I honestly don't know what I may have tapped, but I never knowingly agr
Even though the Facetune Video app is not installed on my phone and I have never used it, an annual subscription fee of ...$33 USD was charged to my App Store account on August 1, 2024, at 07:31. This transaction occurred completely without my knowledge or consent. I canceled the subscription as soon a
On October 16, 2025, I started using the Facelab app under what I believed was its free version. However, without my kno...wledge or authorization, $32 was charged to my virtual card ending in 5741. This virtual card was created solely for this transaction, was not saved to my account, had no spending
I am extremely dissatisfied with the Facelab app. The company charged my account without my knowledge or permission, and... I woke up to find that my money was gone. I have been trying to contact the company, but I cannot find a customer service phone number. I need a way to speak with a representativ
I downloaded the Facetune app, which, just like other photo collage apps such as Remini, claims to offer a 3-day or 7-da...y free trial before charging anything. However, the app withdrew money from my account without my permission or any subscription confirmation. I never authorized a payment, nor did
