I ordered a bag from Farfetch on June 2, 2024, with order code LDD3HY, and the site stated it was being shipped from France, with an expected delivery date of July 3. It's now been over 2 months, and I still haven't received my order or any updates. I can't seem to find anyone to address this issue, and I’m feeling completely let down. I request immediate assistance to resolve this situation. Please provide an update on my order or a refund.
Two months ago, I ordered a bag and shoes from Farfetch, but they never arrived. The items were returned, and apparently stuck in customs, but there’s no one to contact on the other side to resolve the issue. Farfetch hasn’t refunded my money either. I don’t understand how a company can operate like...
I ordered a pair of shoes from Farfetch, but although the order shows as "delivered," nothing has arrived at my address. I've tried emailing and messaging them on Instagram, but there’s been zero response. I feel completely ignored and left without any resolution. Farfetch’s lack of communication h...
On June 17, 2025, I ordered a Burberry product through Farfetch. My order number is: SFZL3P. While I was expecting to receive the product at my address in Samsun/İlkadım, the product got held up in customs and I was charged customs duties. During the ordering process, I was never informed that custo...
On November 12, 2025, I placed an order for a pair of boots through Farfetch Europa and paid 117.50 €. During shipping, I was informed that the product was held at customs, but there has been no progress since then and the item was never delivered to me. I emailed the company to get an update and f...
On June 9, 2024, I placed an order on Primark.com, and the payment was successfully taken from my account. However, my order status only shows “pending,” with no further updates or confirmation email received. I’m unable to access the site for updates, and I’m left in the dark about the status of my...
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