If FaceApp is billing you every month and you can't find the "Cancel" button, the way you cancel varies on your device.
If you're using iOS, go to Settings > Apple ID > Subscriptions, find FaceApp, and tap "Cancel Subscription."
To cancel your FaceApp subscription on Android, go to the Google Play Store, tap the profile button, choose "Payments & subscriptions" > "Subscriptions," find FaceApp, and tap "Cancel Subscription."
You can't stop charges by deleting the app; you have to do it through the shop.
Look for FaceApp in your subscriptions. If it's not there, the subscription may have been made with a different account or device.
If this happens, check any other Google or Apple IDs you may have used.
If you still can't find the membership, you can get help from FaceApp support at [email protected] or [email protected].
❗ If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
Related Complaints
FaceApp Subscription Not Fully Terminated After Google Play Cancelation
I previously purchased a monthly FaceApp subscription through the Google Play Store. I later canceled this subscription through my Google Play account. However, despite the cancellation, approximately $6 per month has continued to be charged to my card for the past three months. Even though my Goog...
FaceApp Billing Complaint Over Trial Auto-Renewal

On February 5, 2026, a 7-day free trial was started through the FaceApp application via the App Store. However, I did not give clear consent to transition into a paid subscription at the end of the trial period. When I checked my account today, I saw that an active subscription had been started, and...
FaceApp Charges $32 Annual Subscription Without Consent
While using the FaceApp application, I noticed on February 4, 2026, that $32 had been charged to my credit card for an annual subscription—even though I did not start any subscription or give any approval. I did not see any notification or confirmation screen within the app, so this charge was made ...
FaceApp Won’t Let Me Cancel Weekly Subscription

On January 1, 2026, I purchased a one-week subscription through the FaceApp application. However, since January 7, 2026, I have been trying to cancel the subscription, but I have not been able to do so through the app. Because I purchased the subscription directly through FaceApp, I have been attem...
FaceApp Kept Charging Me $7 Even After I Canceled My Subscription

Even though I canceled my FaceApp subscription about one month ago, my card was still charged $2 per week for three consecutive weeks, totaling $7. I was negatively affected because these charges continued despite the cancellation. When I contacted FaceApp support to get help, I repeatedly received...
FaceApp Charging Me but Subscription Not Showing in Google Play

About a month ago, I switched to a new phone because my old one stopped working. I had an active FaceApp subscription on my old device. However, after moving to the new phone and signing in with the same Google account, my subscription does not appear in the app. Tonight, I noticed that approximate...
I Face Repeated Charges and Locked Pro Features on FaceApp After Switching to iPhone
I previously had an active and fully functional FaceApp Pro subscription on my Samsung phone. Around 6–7 months ago, I switched to an iPhone, but when I logged into the app, it asked me to purchase the Pro plan again. I paid once more through mobile billing, and in total, at least ₺2,000 has been ch...
I Demand Refund for Extra FaceApp Subscription Payments
On September 23, 2025, I subscribed to the annual FaceApp membership through my iPhone in Ankara, Turkey. Unfortunately, my credit card was charged ₺1,000 three separate times for the same subscription. Out of these three payments, only one refund has been processed. My bank confirmed that three se...
I Accidentally Purchased FaceApp Pro and Can’t Cancel or Get a Refund

On July 8, I accidentally purchased the FaceApp Pro subscription through my iPhone, and I was unable to cancel the transaction in time. The subscription fee was charged directly to the phone bill associated with my number 5421357*. I did not intend to make this purchase, and there was no clear optio...
I Keep Getting Charged by FaceApp Despite No Active Subscription or App Usage

I’ve been using FaceApp Pro for about a year, but recently switched from an Android device to an iPhone. Since the transition, I checked my active subscriptions and noticed no FaceApp subscription is listed under my Apple ID. Yet, I keep getting charged every month. What’s more frustrating is that ...
I Accidentally Started a FaceApp Subscription and Want It Fully Canceled Immediately
Today, while trying to use a regular filter on FaceApp, I accidentally triggered a subscription. I didn’t mean to activate anything paid—I was simply testing the app. As soon as I realized what had happened, I immediately canceled the subscription. However, the app still shows that the subscription ...
I Got Charged ₺1000 by FaceApp Without Purchase Confirmation During Free Trial
FaceApp withdrew ₺1000 from my account even though I never completed any purchase. I only tried to activate the 7-day free trial, but without any warning or confirmation screen, the app immediately charged me this excessive amount. I didn’t click any button to approve payment, nor did I receive a cl...
I Can’t Use My Active FaceApp Subscription After Switching from Samsung to iPhone

I originally purchased a FaceApp subscription on my Samsung device, and the subscription is still active. However, after recently switching to an iPhone, I can no longer access any of the paid features. Even though my subscription is valid, the app keeps prompting me to subscribe again as if I don’t...
I Got Charged an Extra ₺1000 by FaceApp Despite Already Paying Monthly via SMS
I’ve been using FaceApp with an active subscription and have been paying regularly on a monthly basis via SMS billing. However, I was just charged an additional ₺1000 out of nowhere, and I have no idea what this extra payment is for. I did not approve or authorize any yearly or premium upgrade, and ...
FaceApp Free Trial Charged Me Without Consent

I signed up for a FaceApp free trial, and I was certain I canceled the subscription just one day later. But apparently, it didn't go through because now FaceApp has charged my card ₺1,000 for a service I don't even want or use! My card details were saved with Apple, and there was no approval, no con...
FaceApp Charged My Card ₺1,000 for Annual Subscription
I downloaded your app, started the 7-day free trial, and used it. But two days ago, without any authorization or consent from me, you created a one-year subscription and charged my card ₺1,000! This is a complete outrage. I immediately contacted customer service, and they told me to reach out to yo...
FaceApp Scams Me: Charged for Annual Subscription Without Consent

I downloaded your app, used it only once for a single day, and then, without my consent or any authorization, you went ahead and created a one-year subscription and charged my card a whopping ₺1,000! How is it even possible for such a massive charge to go through without my explicit approval? This i...
FaceApp Charged for Free Trial
I signed up for a one-week free trial on FaceApp, yet my account was charged ₺1000 without any prior warning. This is completely unacceptable, and I demand an immediate refund. After researching, I discovered that many other users have faced the same issue, which makes this seem like a deliberate an...
Unwanted FaceApp Subscription Charged Without Refund Option
I was charged for a 12-month subscription to the FaceApp application without my consent. When I requested a refund, it was denied. Additionally, the app does not provide any clear options to resolve this issue. I have appealed the decision again through the support platform, but I am doubtful it wil...
Unable to Cancel FaceApp Subscription After Changing Phones

I want to cancel my FaceApp subscription, but I can't seem to do it. I recently switched phones, and my subscription continues to be active on my old device, which I no longer have access to because I sold it. Despite not using the service, I'm still being charged unnecessarily. If I could access t...
FaceApp Charged Without Permission – Requesting Immediate Refund
I was using the free trial of FaceApp, and without my permission, they charged 1000₺ for an annual subscription. Normally, when other apps charge my card, I receive a notification or authorization request, but FaceApp deducted this amount without any warning. As a student, 1000₺ is my budget for 2-3...
FaceApp Charged After Accidental Subscription – Requesting Refund

I accidentally purchased a FaceApp subscription and only used the app three times during the free trial week. I didn’t use the app at all after it switched to the paid version, yet I was charged a lump sum of ₺1000. I have already canceled the subscription and am urgently requesting a refund. This c...
Unable to Access FaceApp After Phone Change

I subscribed to FaceApp for a year, but after switching to a new phone two months later, I can no longer access my account. The only option is to create a new account, which is completely frustrating. There’s no way to reach support either. I’m worried because in a few months, FaceApp will charge me...
FaceApp Charging Me for a Year Without Access to Latest Features
I’ve been using the FaceApp application for a year, and my bill has been charged regularly, but I didn’t even realize it. All my friends are paying th...
FaceApp Premium Subscription Not Restored After Device Change

Hello, I purchased a 1-year FaceApp Premium subscription in June 2024. However, after switching devices, I can no longer access my Premium features. The subscription is not recognized, and there is no “Log In” option in the app to restore it. I need urgent assistance to resolve this issue as I paid ...