I previously purchased a monthly FaceApp subscription through the Google Play Store. I later canceled this subscription through my Google Play account. However, despite the cancellation, approximately $6 per month has continued to be charged to my card for the past three months.
Even though my Google Play account shows that the subscription has been canceled, these recurring charges are still being processed, which has caused financial inconvenience.
I am requesting that my subscription be fully terminated immediately and that no further charges be made to my card. I also ask that this issue be investigated and that the unauthorized recurring payments be stopped without delay.
For my FaceApp subscription on my Android phone, Google Play Store charged me approximately $23 around January 16 under the name of an annual customer service fee. The Google Play order number for this transaction is GPA.3335-4974-2691-92639. After the charge was processed, I canceled my subscripti...
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About a month ago, I switched to a new phone because my old one stopped working. I had an active FaceApp subscription on my old device. However, after moving to the new phone and signing in with the same Google account, my subscription does not appear in the app. Tonight, I noticed that approximate...
Even though I canceled my FaceApp subscription about one month ago, my card was still charged $2 per week for three consecutive weeks, totaling $7. I was negatively affected because these charges continued despite the cancellation. When I contacted FaceApp support to get help, I repeatedly received...
Even though I canceled my monthly FaceApp subscription through the App Store about 1–2 weeks ago, $5 was charged to my account today. Despite the fact that my App Store subscription history and screenshots clearly show that the subscription was canceled, the charge was still processed. I do not acc...
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