On February 5, 2026, a 7-day free trial was started through the FaceApp application via the App Store. However, I did not give clear consent to transition into a paid subscription at the end of the trial period. When I checked my account today, I saw that an active subscription had been started, and I immediately canceled it as soon as I noticed.
At the time I canceled, there was no charge reflected on my bill. Despite this, about half an hour ago I saw a charge of approximately $31 on my bill under the transaction reference number mnmssqnqs2. I have not even used the application once. I am a student, and this amount is very high for me—I am currently experiencing financial difficulty because of it.
I am requesting confirmation that this subscription, which began without my explicit approval and was canceled immediately upon discovery, has been fully terminated. I also demand that the approximately $31 charge reflected on my bill under reference number mnmssqnqs2 be refunded to me as soon as possible.
After downloading the FaceApp application, I believed there was a 7-day free trial and did not actively use the app or knowingly approve any subscription. Despite this, on February 14, 2026, a one-year subscription was activated on my account, and approximately $31 was charged to my bill. As soon a...
On February 16, 2026, I started a free trial subscription for the FaceApp app. After the free trial period ended, my subscription was automatically converted to a paid plan without any approval message or additional notification. While I believed I had agreed to a monthly subscription of $3, my card...
Today, while trying to use a regular filter on FaceApp, I accidentally triggered a subscription. I didn’t mean to activate anything paid—I was simply testing the app. As soon as I realized what had happened, I immediately canceled the subscription. However, the app still shows that the subscription ...
Hello. On February 26, 2025, I downloaded the FaceApp application and activated the 7-day free trial. I only used it for a few hours on the first day, then immediately canceled the subscription the very same day. Despite this, I was charged ₺1000 for a 12-month premium subscription. I contacted cus...
I installed the FaceApp application from the Apple App Store in Azerbaijan on 10.01.2026 as a free trial, but on 17.01.2026, an amount of 30 USD was taken from my balance without my clear approval for a paid subscription. I do not have any order or invoice number related to this transaction, and des...
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