I have an active annual subscription to FaceApp on my iPhone 11 through my Apple account, which I purchased 3 days ago for $31. However, despite having this active subscription, the app is asking me to subscribe again.
I have experienced the same issue before, and at that time I was told it was a mistake and received a refund. Now the same problem has occurred again, and the app is forcing me to make another payment even though my subscription is still active.
It is unacceptable for this issue to repeat after previously being acknowledged as an error. I request that my current annual subscription be properly recognized in the system, that the app stops prompting me for additional payments, and that this issue be permanently resolved.
I purchased a 1-year subscription to FaceApp one year ago through the App Store, paying $31/ Although my subscription is still active and shows an expiration date of August 6—with four months remaining—I was charged again on April 2, 2026, and another $31 was deducted from my account. I do not acce...
About a month and a half ago, while using an Android phone, I purchased a paid FaceApp subscription for approximately $31 using my email address i***************@gmail.com. I later switched to an iPhone and signed in with the same email address, but my subscription was not recognized on the new devi...
I originally purchased a FaceApp subscription on my Samsung device, and the subscription is still active. However, after recently switching to an iPhone, I can no longer access any of the paid features. Even though my subscription is valid, the app keeps prompting me to subscribe again as if I don’t...
I voluntarily purchased a paid FaceApp subscription through the App Store in November. However, in December and January, my subscription was automatically renewed without my knowledge or consent, and charges were taken from my account. Last month, I emailed FaceApp to explain that my subscription h...
On September 23, 2025, I subscribed to the annual FaceApp membership through my iPhone in Ankara, Turkey. Unfortunately, my credit card was charged ₺1,000 three separate times for the same subscription. Out of these three payments, only one refund has been processed. My bank confirmed that three se...
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