Aroma Glasses From Eyebuydirect Came With Manufacturing Defect

Ordered Aroma Glasses for $62 as I was in need of a chick piece, my excitement quickly turned into disappointment when I noticed a tiny spot on the frame, indicating a manufacturing defect, feeling hopeful that resolving this issue would be straightforward, reached out to the company to initiate a free return, as prominently advertised on their homepage. Little did I know that what seemed like a simple process would soon become an exercise in frustration and disappointment, instead of receiving a swift and efficient service I anticipated, all I encountered were a string of excuses and vague promises to "please wait as we..." obviously the company failed to meet even the most basic expectations, free return is a ground rule these days. You should know