Last night, on December 22, 2024, I visited the West Park Porland store for some shopping. With 10 minutes left until closing, a staff member walked through the aisles, informing customers that the registers were already closed without any prior warning. This left me and other customers no choice bu...
I deeply regret purchasing the Porland Chopin and Botanical dinnerware sets. For three months, I’ve been stuck in an endless cycle of returning defective items and receiving even worse replacements. Every piece I’ve received has been flawed or damaged, and it feels like Porland is making no effort t...
Porland sent me broken items, so I contacted customer services. I informed them that I received a broken teacup and salt shaker. Additionally, the other teacups had damaged parts. However, the representative said, "I checked the photos you sent, and it's normal. They are not broken." Am I lying? She...
I am extremely disappointed with my experience purchasing two sets of 12-person dinnerware from Porland during their Mother's Day sale at Ankara-Nata Vega Shopping Mall (totaling 26,000 TL). I was informed that the products were not available in-store and would be shipped directly from the factory, ...
I'm getting ready for my wedding, and I ordered a dinnerware set that I loved for my new home. It wasn't in stock in the store, so it was sent from the central warehouse. I asked for an exchange because some of the pieces were broken or had small stains or scratches. The new set came, but there were...
My purchases from the Perlavista Porland store, which I made over the weekend, were delivered to me just yesterday. But today I saw that they were offering a whopping 33% off for their Women's Day sale, so I checked it out. Since the sale was still going on, I was eager to get my money back and repu...
I was disappointed to receive my order of six bowls with gold accents from Porland's website and find that the gilding has already started to peel. The fact that there were already apologies written into the gilding didn't phase me; I just assumed everything would be fine. In spite of careful hand w...
What I bought at the Porland Metro mall branch on January 6, 2023, was not properly packaged as a gift. However, I noticed that the next customer who made a purchase had their items beautifully packaged as a gift. I can show them the security camera footage from 15:00 to 15:00 on the day of the comp...