I bought a top from Shein under the order number HO23FD1390578985 and returned it via Evri. According to the tracking in...formation on Shein’s system, the return was received on 18 July. The item price was £6.26 and I sent the parcel back on 15 July. Although the return is shown as received, I still h
I ordered an electronic sprayer from Temu on 20 June 2026 to my home address in a block of 84 flats. The tracking for pa...rcel H01RSA0015147820 shows that it was delivered on 20 June 2026, but in reality it was only left downstairs in a public hallway by Evri and was never delivered to my full address
I used EVRi to send a package, but unfortunately, they misplaced my box. I was told that they could only cover the cost ...of my items since I didn't buy any protection, but I had no idea that such an option was available. My entire collection of possessions was stored in that box, yet they refuse to o
Hello I have not received my parcel that should have been delivered to Rachel P******* 18 Cheetham Street Sh** OL***W. A...ll neighbours have been asked and no one has my parcel , I have contacted EVRI the deliver service 3 Times and they are telling me to contact you so please DO NOT tell me to contac
You have delivered 40 pounds worth of stuff I have paid for to an address on my road where the people showed me their fr...ont door doesn't get used and the parcel has been stolen, this was left 11 doors down and we were in, I want my money back or I will take further. evri should not have delivered th
EVRi is seriously testing my patience! This is the third time in a row they've messed up my deliveries! Check my address... every time, but somehow my packages end up at the same wrong address which is not even on my block, every time it happens, I gotta play detective and track down their customer ser
Even though the seller gave them my right info, I still haven't heard squat from them, they haven't said sorry or given ...me any updates on where my package is. what's going on with my stuff???? When I buy something, I expect the shipping company to be straight up with me, it's their job to make sure
swear, it's like Evri delivery services these days are just playing a game of hide-and-seek with my packages. I place an... order, eagerly waiting for it to arrive, and what do I get? A bunch of no-shows and excuses. I got a message saying my delivery would be at my door in just 30 minutes. When the ti
They gotta deliver on their promises – fast shipping and keeping customers informed. Otherwise, it's just not worth the ...extra money! I used Evri's ParcelShop Priority thing to send a package to the US, in hopes of a fast like 4-6 days. I paid the extra for the faster shipping, dropped it off at thei
Evri is a UK-based parcel delivery and logistics company that provides domestic and international delivery services. The company launched the Evri brand in March 2022 after rebranding from Hermes UK and operates a large network of couriers, ParcelShops, lockers, hubs, and depots.
Customer Support: Evri primarily provides support through its 24/7 online chat and telephone service. Customer service advisors are available Monday to Friday and Saturday during specified hours.
Phone: 0330 808 5456
Customer Support Email: Evri does not publicly list a general customer service email address. For unresolved complaints, Evri provides a dedicated escalation process through its customer service channels.
Evri operates in the parcel delivery, courier, logistics, and e-commerce fulfillment industry. It handles millions of parcels and provides delivery and collection services for individual customers, retailers, online marketplaces, and businesses.
User feedback frequently focuses on delivery reliability, parcel tracking, customer service, and difficulties resolving missing or damaged parcel cases. Common complaints also concern parcels marked as delivered but not received, delayed deliveries, and communication problems during investigations.
If you have experienced a delayed, missing, damaged, or incorrectly delivered parcel with Evri, or had difficulty resolving an issue with customer service, share your experience on Xolvie to help other customers understand common delivery problems and support options.
