Hello, we are currently staying at My Ella Bodrum Resort & SPA, which we booked through Etstur for our honeymoon. Our days here have been ruined. There is ongoing work with a digger in the sea, making it extremely dirty. The beach is filthy, and we haven’t been able to swim in the sea since we arrived. This is not what we expected for our honeymoon, and we are extremely disappointed.
My wife and I stayed at the hotel in the deluxe room with a jacuzzi concept for our honeymoon from November 9-11, 2024, ...for two nights. The standard room price was around ₺8,000, but since it was our honeymoon, we opted for the jacuzzi room, paying over ₺12,000. However, during these three days, we
I booked a villa with what seemed like a perfect view from the outside, but the reality inside is far from satisfactory.... The rooms are a disaster, supposedly cleaned but clearly untouched. Mud-covered floors, a balcony in filth, and a toilet that is too unsanitary to use. The bathroom has no running
On August 12, I checked into Mir-Amor Hotel in Kemer, Antalya with an all-inclusive package, staying in room 1402. I am ...still at the hotel as I write this. For a 4-night stay, I paid over ₺32,000, expecting a quality service. Instead, what I have experienced is far below acceptable standards, and th
My stay at Kadıköy New Royal Suites booked through Airbnb was a complete disappointment due to serious hygiene problems ...and terrible service. The room had clearly not been cleaned after the previous guests. There were strands of hair on the sheets, and when we took a blanket from the closet, the bed
My Home Resort Hotel Alanya canceled my reservation for no reason. I made the reservation through Etstur, and later I re...ceived a call from Etstur stating that the hotel would not accept the reservation because it was made through the Etstur application. How can this happen? If the hotel doesn't acce
