LiveCareer Charged Me After a One-Time Resume Purchase

I purchased a resume creation service through the LiveCareer website believing that I was making a one-time payment. However, on July 29, 2026, at 1:20 PM, I noticed a $20 charge on my Garanti BBVA card listed as a “Debit card purchase.” This charge was not for a subscription or recurring payment that I authorized, and this money was the last amount I had set aside for my household’s essential expenses.

I absolutely do not consent to this charge because I was not aware that I had been enrolled in any subscription. I tried to contact LiveCareer through its live chat and customer service, but I was unable to connect because the phone line was international. As a result, I could not even report the issue to the company or request a resolution.

I am requesting that the unauthorized $20 charge be refunded to my card immediately and that any subscriptions associated with my name be completely canceled. I ask that this matter be addressed as urgently as possible.