My Home Resort Hotel Alanya canceled my reservation for no reason. I made the reservation through Etstur, and later I received a call from Etstur stating that the hotel would not accept the reservation because it was made through the Etstur application. How can this happen? If the hotel doesn't acce...
Today is my first day at My Home Resort Hotel, and I’m already disappointed. I asked for a non-alcoholic mojito at the bar, but the bartender told me that even non-alcoholic cocktails are charged extra. When I repeated that I didn’t want alcohol, he insisted it was still paid. He then sarcastically ...
After a 10-hour journey, we arrived at My Home Resort Hotel around 5 AM, exhausted and just wanting to rest. However, we were not allowed inside, while a German family arriving at 2:30 AM was given a room immediately. The reception staff was unhelpful and showed no interest in finding a solution. It...
We never expected the hotel that ETS highly recommended to be this bad. From the start, the parking attendant was rude, refusing to let us park in an empty spot and forcing us outside. The food was poorly prepared, and foreign guests were clearly prioritized over Turkish guests. At the hammam, despi...