After purchasing a package from eSIM IO, I immediately requested to cancel the purchase and asked for a refund of my payment. However, I have not received any response from the company.
It is unacceptable that once the payment is made, cancellation is not processed and customer support shows no interest in resolving the issue. This lack of communication and refusal to provide a refund leaves customers feeling ignored and cheated.
I am requesting that my payment be refunded without delay and that eSIM IO improve its customer service so buyers are not left without support when something goes wrong.
I downloaded the eSIM IO app to my phone and signed in. I saw both pay-as-you-go and package options, and I purchased the one that seemed most suitable for me. However, when I tried to activate it, I discovered that the package was not compatible with my phone. Because of this, I want a refund for ...
I purchased an eSIM from Holafly.com, successfully installed the application, and followed all activation steps. However, the network never connected — I had no signal at all. I contacted Holafly’s technical support, and while they did provide assistance, the issue remained unresolved. I then reque...
I purchased an eSIM package from eSIM io using my credit card before traveling abroad. Even though my phone is fully compatible with the application, I was never able to activate or use the eSIM service. After experiencing this issue, I searched online for a contact number or customer support chann...
I purchased an eSIM io package to use during my trip to Greece. Although my device fully supports eSIM technology, I was unable to activate or install it. I immediately contacted customer support, but I never received any reply or assistance. Now that I am back in Turkey, I tried again to install a...
I downloaded the eSIM io app to use during my trip abroad. Before traveling, I purchased a package and loaded $20 into the service. However, after com...
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