today I went to Enterprise Kadıkoy hoping to get the exact car I asked for. But, unfortunately, they told me they didn't have the car I wanted. Bummer! Even though I kept bugging them and explaining my reservation, they didn't even try to fix the problem or come up with another option. The staff seemed like they couldn't care less and didn't want to help me out, what did you let me rent that one in the first place? As a customer, I really appreciate rental services that are reliable and trustworthy. It's totally not cool to give me a totally different car than the one I booked, especially without telling me beforehand or giving me a reason. I'm really bummed about the lack of professionalism and customer service from Enterprise. It's seriously affecting how I see them as a legit rental company. I gotta say, I will never even think about renting from Enterprise again.
I made a reservation with Enterprise Ankara Gar, and my booking was confirmed for a specific vehicle group. However, when I arrived at the office, I was told that the reserved car was unavailable and I would have to settle for a lower-category vehicle. Since I had no other option, I reluctantly acce...
I recently tried to rent a car from Enterprise Rent-A-Car, but they tried to give me a Renault Taliant even though I asked for a Golf or a similar car. When I got to the parking lot to get my car, I had to wait for the attendant for half an hour. When I asked for a Golf, they told me they didn't hav...
I rented a car from Enterprise at Sabiha Gökçen Airport for the holiday, but upon arrival, they requested our flight tickets before handing over the vehicle. We've rented from other companies in the past and have never encountered such a high level of expectation. Due to our lack of flight tickets, ...
I made a reservation for a car at Enterprise three months ago, but when I got there, they told me the car wasn't available. But I saw the same car parked right outside of their business. At first, they said it would be ready in a minute, but then they rented it out to someone else. This issue has co...
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