I rented a car from the Enterprise Sabiha Gökçen branch on July 7, 2023. Both headlights were busted, which we discovered after they handed over the vehicle. We got stuck due to this issue on my way back at night. When we called roadside assistance, they advised us to have the headlights repaired and then sent them the bill for reimbursement. It cost us around 1,000 TL to get the repairs done. However, Enterprise is now refusing to cover the cost, claiming it is prohibitively expensive. This is absolutely incredible! We were not only forced to repair their vehicle but we were also left stranded and out of pocket. I can't believe Enterprise's lack of accountability and support in this situation. Sharing my experience is critical in alerting others to their poor service and lack of accountability.
I rented a vehicle from Enterprise's Sabiha Gökçen office under contract SAWT61-126039 on 17.03.2024 at 12:30. After causing damage to the right rear fender and door, I was asked to pay for repair costs, replacement fees, and a depreciation fee. I paid the damage and replacement fees via bank transf...
I rented a car from Enterprise Rent a Car's Sabiha Gökçen office in April 2024, and my experience has been nothing short of awful. Initially, they didn't have the vehicle I reserved and forced me to accept a completely unsuitable 4x2 pickup, delaying my trip by an entire day. They refused to assist ...
I rented a car from Enterprise Rent-A-Car, and unfortunately, it was involved in a hit-and-run incident while it was parked. I promptly reported the incident to the police and proceeded with my journey. Afterward, the check engine light illuminated, and the seatbelt ceased to function. Now, Enterpri...
I am writing regarding my rental from Enterprise Sabiha Gökçen Airport office, reservation number 798329873885, rented between November 22-24, 2024. While driving within the highway speed limits, I lost control due to severe weather conditions and hit the median, causing a single-vehicle accident wi...
I want to share my experience renting a car from Enterprise, and it's crucial that you take this seriously, friends. They inflated a minor damage on the vehicle, turning it into a major issue, and handed me an exorbitant bill. This is my first-ever complaint against a business, and I'm doing it to p...
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