We booked a rental car through EnjoyTravel.com for June 25-28, 2023, in Lesbos, Greece. They charged our credit card €22 as a deposit, but when we arrived at their local partner agency, we were told our reservation didn’t exist and that there were no available cars. We were completely stranded with no alternative options. Despite reaching out to EnjoyTravel’s customer service via email, they refused to refund our deposit or take responsibility for the issue. This company took our money but provided zero service, ruining part of our vacation. Avoid EnjoyTravel! I demand a full refund of my deposit immediately. If you don’t want to risk being left without a car on your trip, don’t book through them!
I booked a rental car through EnjoyTravel.com for October 27-30, 2023, in Antalya. The full payment was charged to my credit card in advance. However, when we arrived at the airport to pick up the car from their local partner, Active Rent A Car, no one answered our calls. We waited for an hour befor...
In August 2024, I rented a car through Booking.com for my trip to Lesbos. I returned the vehicle on time, with no damage, a full tank of fuel, and all conditions met. However, the €350 deposit taken at the start of the rental has not been refunded. I have contacted Booking.com’s customer support mu...
I rented a car in Montenegro through Enjoy Travel, which partnered with Carthor for the rental. Upon pickup, they charged me a €1,250 deposit. I returned the car in perfect condition, and the staff confirmed that everything was fine. However, despite this, €485 was deducted from my deposit without a...
I booked a rental car through Enjoy Travel and was left completely stranded and helpless. Upon arriving in Europe, I went to pick up my car from their partner company, E*, only to find out that no reservation had been made in the system. When I contacted customer service, they claimed that my reser...
I rented a car through Budget (confirmation number: 09138249TR1) via booking.com for a trip to Lesbos, Greece, from September 21-25, 2024. Upon picking up the car at the Avis office representing Budget on September 21, I paid a 200 EUR deposit, with a receipt provided. After returning the car in per...
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