I canceled my ticket about two months ago. The Agent told me that after subtracting about $700 I would get back my money after 30 days. After two months I'm still waiting and got nothing. eDreams says pending by the Airline, But the airline says that it's eDream's responsibility to manage the refund.
I canceled a reservation on eDreams on January 17, 2024, and was told my refund would be processed. However, despite mon...ths of waiting, the money has still not been returned to my account. Every time I contact customer service, they tell me to "wait a little longer," but it's now March 3, 2025, and
I made a round-trip flight reservation for two people from an intermediary company called eDreams, directed by the site ...called Skyscanner, by paying an additional service fee with a refund and guaranteed cancellation at any time, and made the payment with my credit card. But after some time, I recei
I have been trying to get a refund from eDreams after my flight was canceled by the airline, not by me. Instead of proce...ssing the refund, they withdrew more money from my account, claiming I had signed up for a yearly subscription, which I never intended to do. Every time I contact them, I get vague
My March 10, 2025, flight from Cologne to London was canceled, yet I have not received a refund. I contacted the airline..., and they informed me that since the ticket was purchased through eDreams, the refund must be processed by eDreams directly. However, despite my repeated attempts to reach eDreams
Despite subscribing to eDreams Prime six months ago, I am still waiting for the refund from a canceled ticket. Every wee...k, I call customer service, and each time they assure me the payment will be made "next week," but it never happens. This delay is beyond frustrating, and I regret signing up for t
