To rectify this, please call their customer support at +90 216 325 11 11, which is open every day from 09:00 to 00:00. Alternatively, you can utilize the contact form on their website at e-bebek.com or kurumsal.ebebek.com.
When contacting them, please provide your order number, purchase date, and any other pertinent information so that they can handle the issue as soon as possible. Clear communication can lead to a quicker settlement.
If the response is unacceptable, consider raising the issue by emailing their corporate contact at [email protected], with all relevant information and previous correspondence.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
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