I began using my Dyson V15 vacuum in March, and on July 26, it developed a battery issue. Customer service assured me that a replacement battery would be sent to me within three business days. However, six days had passed with no sign of the battery. When I contacted them again, they said it would be shipped as soon as it became available. Later, I received a call, but they informed me that the batteries were out of stock and that I would have to wait a long time. What a predicament! Dyson as a brand has deeply disappointed me. They are not problem solvers. I'm already dealing with a battery issue after only four months, and instead of quickly resolving it, they appear to be going out of their way to inconvenience the customer. I urgently request that my problem be resolved as soon as possible.
I'm writing to express my displeasure with the Dyson V15 vacuum cleaner I bought in March. Unfortunately, the vacuum has broken down, forcing me to contact technical support. On July 31, 2023, the service assured me that the required battery was in stock and would be delivered. However, the battery ...
My Dyson V15 vacuum suddenly stopped working mid-cleaning—it shut off completely without warning on March 3, 2025. Dyson previously assured me, both in-store and through customer service, that they’d always help resolve any issues even after the warranty expired. Now, shockingly, they insist I must ...
My Dyson V15 Detect vacuum completely stopped working due to a dead battery, even though it’s still under warranty. After contacting customer service and completing a video inspection, I was informed that a new battery would be sent within 3 business days. However, after the deadline passed and no s...
The battery of my Dyson vacuum cleaner malfunctioned approximately one and a half months ago, and I reported the issue to the authorized service. Initially, I was told that the battery was in stock and would be shipped within three days. However, I never received any shipment. When I followed up, I ...
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