Anadolu Sigorta Reduced Vehicle Value Loss Compensation Unfairly

On 02.07.2026 I applied to Anadolu Sigorta regarding the value loss compensation for my vehicle with plate number 16N**01, under my traffic insurance policy number 1592570623 and claim file number 15925706230001, and requested that the loss of value in my vehicle be paid. In their written response, Anadolu Sigorta stated that the damage compensation to be paid would be determined according to the Traffic Insurance General Conditions article B.2.2, based on the costs that would have arisen if the vehicle had been repaired at one of the company’s contracted repair centers as of the accident date, since the repair would be done at a non‑contracted service. I do not find this approach fair, because the accident and the resulting loss of value occurred on my vehicle, and I expect the full value loss amount to be paid, not a reduced figure based on contracted service costs. I therefore request that the decision be reviewed and that the full and complete vehicle value loss compensation be paid to me without any reduction, and I specifically demand that the vehicle value loss compensation be paid to me in the amount of ₺72,000.