On March 31, 2023, I ordered an Airwrap hair styler from Dyson's website. However, it has been 5 days since I placed my order, and it has yet to be shipped. Furthermore, the order does not even appear on the mobile number that I provided when placing the order, but the payment has been deducted from my card immediately. Despite the Trendyol campaign, I chose to buy from Dyson's website because I thought it would be more reliable. However, I am now regretting my decision because my friend, who ordered from Trendyol the day before me, has been using the product for two days and I am still waiting for my order to be processed. I've been contacting Dyson's customer service on a regular basis, but all they say is that their team will solve the problem and get back to me. I'm not sure if this will take a month or two to resolve. I've been a happy Dyson vacuum cleaner user, which is why I ordered their hair styler. However, the brand's trustworthy reputation is undermined by these delays and lack of communication. If my problem is not resolved soon, I will have to seek help from the Consumer Arbitration Board. I demand restitution for the inconvenience.
Approximately 3 months ago, the Dyson Airwrap hair styler I purchased from the Trendyol website turned out to be defective. I contacted Dyson and sent the device to the Dyson warranty center. Dyson confirmed that the device was faulty and asked whether I wanted a refund or a replacement. I stated th...
I bought SV25 V8 Origin EU/CH/RU/ME vacuum cleaner from the company on 13.03.2023. The product turned out to be defective, we returned it, and the return was approved on April 7, at the latest, it was said that it would be deposited by April 11, although I called many times, the refund amount has no...
December 4, 2023, purchased a Dyson Airwrap™ multi-styler product from dyson.com.tr for my daughter's birthday on December 7, 2023. I was informed that the "so-called" courier company, Sendeo, which I had never heard of before and with whom I had no choice in working with, would be delivering the p...
I just bought the Dyson Airwrap from their official website, but it's been two days and they still haven't even made the order, let alone shipped it within 24 hours like they said they would. I called customer service, but they said they couldn't find my order, even though they had already charged m...
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