Approximately 3 months ago, the Dyson Airwrap hair styler I purchased from the Trendyol website turned out to be defective. I contacted Dyson and sent the device to the Dyson warranty center. Dyson confirmed that the device was faulty and asked whether I wanted a refund or a replacement. I stated that I wanted a refund. Dyson said they would send an email regarding the refund. However, even though 3 months have passed, there is neither an email nor the product. I have been wronged. Despite calling every day, I have been put off. I hope many readers see this and understand how the Dyson brand, which they trust and purchase, mistreats its customers. Best regards.
Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be sure that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
