I bought SV25 V8 Origin EU/CH/RU/ME vacuum cleaner from the company on 13.03.2023. The product turned out to be defective, we returned it, and the return was approved on April 7, at the latest, it was said that it would be deposited by April 11, although I called many times, the refund amount has not been paid yet. We took the only solution note and stated its urgency. In the last phone call I made, you said that my refund will be made through Trendyol customer service. Trendyol customer service requested a service report or document confirming the return. I have been waiting for this document to be delivered to me for how many days, I have talked to your customer service many times, it is always a distraction policy, is it such a difficult thing to send a service report, is this a difficult thing for you? My trust in your company has been completely shaken, think twice before buying From dyson brand
On October 2, 2025, I purchased the Dyson V15 Detect Absolute vacuum cleaner through Trendyol, sold by Media Markt. On the day I received it, the device would work intermittently — the power kept cutting out, the light flickered, and eventually it stopped working altogether. I immediately contacted ...
I purchased the Dyson 360 Vis Nav robot vacuum only nine months ago via Trendyol, and from the start, it has never performed as advertised. The product Dyson promotes—an advanced robot vacuum capable of cleaning the entire home independently—has absolutely not lived up to its claims. It has only wor...
I purchased my Dyson V15 vacuum from Trendyol on January 23, 2023, and about three weeks ago I started experiencing battery problems. I use the product only once a week, yet the battery completely died in less than three years. When I contacted Dyson customer service by phone, I was told that a repl...
I purchased a Dyson robot vacuum that has been nothing but problematic from the start. The product either has manufacturing defects or serious software issues. Despite being a robot vacuum, it rarely operates properly and only manages to clean a small part of my house before stopping. After just a f...
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