I am bored with the Dyson air purifier I purchased. It's been to the service center several times, and they even lost the remote control during one of the repairs. Instead of replacing it, they sent a broken and entirely different remote. When I asked for a replacement, they said the original remote was out of stock. I've been waiting for a functioning remote for months. I bought this device for my children, but we've barely used it. Dyson, a supposedly reputable brand, fails to stand behind their product and instead makes numerous excuses when there is a problem. I am deeply disappointed with my purchase, and all of the promises and trust they built in their advertisements turned out to be a lie. I'm in a helpless and distressing situation.
I purchased a Dyson air purifier that cost me thousands of ₺, and now it’s practically useless because I’ve been trying to buy a replacement remote control for months—but it’s never in stock. Every time I reach out to Dyson support, they give me the same vague response: “The item will be restocked s...
I purchased a Dyson air purifier through Media Markt. The product is useless without its remote control, which I only realized after buying it. Getting a new remote is extremely expensive. Despite submitting a return or exchange request within the first two days, neither Media Markt nor Dyson is add...
I purchased an air purifier from the Dyson store, and one of the air purification filters arrived broken. When I contacted Dyson customer service, I was shocked by their response. They acknowledged the filter was broken but claimed it could still be used as is. This level of service from a brand li...
Since purchasing my Dyson Air Purifier Cool, I have only been able to use it without issues for 1–2 months. It constantly malfunctions, displaying various error codes and symbols, and eventually stops working altogether. I already sent it to Dyson service, but as soon as I got it back, it broke aga...
After using my Dyson air purifier and humidifier for 4-5 months, it started emitting a foul odor. I contacted customer support and arranged to send the device back for replacement, carefully packaging it in its original box with foam padding and including all accessories, including the power cable a...
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