At the end of May, I purchased a wedding suit and a suit from your Diyarbakir Forum branch. I mentioned that I would come for the fitting today because my wedding is in two days. When I arrived at the store and introduced myself, they initially couldn't find my items. After checking in the back, they found the suits, but the sash and shoes were missing. The shirt sleeves needed to be shortened and narrowed, but no alterations were made. The jacket's hem was shortened unevenly, losing its original shape. The jacket sleeves were narrowed, but it lost its original fit. Both the wedding suit and the other suit had tailor's chalk marks, were dusty, and unpressed. I requested a refund for my purchase, but they said they would get back to me tomorrow. I demand a refund for the items I bought. Facing this on my most special day is unacceptable. Additionally, I expect an apology from the company.
I thought I had found the perfect dress for my wedding on the Kıyafet Sepeti website. The system indicated that the order was finished, however, a shipping tracking number was not provided. Upon reaching out to them, they promptly notified me that the item was unfortunately unavailable and could not...
On September 24, I placed an order with Kıyafet Sepeti. Days later, I was informed that the dress was unavailable and asked to choose a different color or model. I requested a refund instead, but they kept delaying with excuses, saying it would take 15 days. Now, they claim the refund will only be p...
I purchased an evening gown from Kıyafet Sepeti, and as a size 40, I ordered an XL to be safe, thinking it might be a tight fit. However, it arrived so tight that the back wouldn’t even close, and the fabric was far from justifying the ₺5,000 price tag. I requested a refund, explaining that the sizi...
On July 30, I purchased a dress from Kıyafet Sepeti. I repeatedly messaged the site to ensure the package would arrive by August 2, but they kept delaying and only shipped the package on Friday. Despite informing them that I would be out of town, they only sent the dress on that Friday, which was th...
Comments