I recently bought a pair of Puma shoes for my child, but they fell apart after only 5 months, even though they were barely worn. I took them back to the store, and after they looked at them, they said it wasn't their fault because it wasn't a problem with how they were made. This made me feel very upset. I thought the customer service would be better and that my problem would be fixed. If this problem isn't fixed quickly, I won't shop at Deichmann again. I'm even thinking about going to Consumer Rights with my complaint because I think the warranty should cover such early damage. Because of this, I'm not sure how reliable product warranties are, and I hope there will soon be a good answer. A company like Puma should stand behind the quality of its products.
I purchased a pair of Puma sneakers from the Deichmann store in İstinyePark, İzmir. Despite rarely using them and never wearing them in rainy weather, the soles of the shoes developed noticeable splits between the sole and the leather. When I contacted the store, they instructed me to bring them in ...
I got myself a pair of Puma sneakers from Deichmann about three months back. I would switch between them, wearing each pair for 2 to 3 days every week. At first, I was really happy with the shoes - everything seemed fine at the beginning. But as time went on, the back of the shoes started to cave in...
I bought a pair of FILA men’s sneakers from Deichmann and was assured the shoes came with a 6-month warranty. I even paid extra for protective treatment and additional coverage. But in less than a month, the leather on the shoes started to crack—completely unacceptable for a product I barely had tim...
I purchased a pair of Fila shoes from Deichmann, and after just 1-2 months of use, the sides started coming apart. I sent them in for inspection, but the fault was unfairly attributed to me. If a pair of shoes shows such defects in such a short time, it clearly reflects poor quality from the Fila br...
I bought a pair of Puma shoes in October, and by December, they had been tampered with from a different location. After having it inspected, I was told that there were no manufacturing defects, but I could get it repaired at no cost. In February, the product was reopened from a different location, a...
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