I purchased the Collapsible Bar Supported Weight and Bench Bench corength from Decathlon. They took my 3000 TL product back while it was in the shipping phase without asking me, and now the value of the product is 3450 TL, it's a really bad experience and I can't reach anyone, let me explain in detail. Cargo delivery was visible for two days after the day I received it and I placed my order online. After a week passed, I received an e-mail stating that my product, which did not arrive, was returned while it was at the shipping stage, as if I had created a return request. In this process, I was still waiting for the product to arrive. He constantly directed me to the website from the call center, I sent an e-mail for support and there was no response. I was going to send a message to the WhatsApp support number on their site, but I saw that they did not have a WhatsApp account on the number they gave. I trusted Decathlon and wanted to buy this product from them and they were not one-tenth of the local sellers. I still want to buy this product, but I do not accept the increased price difference because I did not return the product and you have illegally created a return request on my behalf. I know all my rights and any communication to be made here will be used as evidence. Your information. Thanks
From the Decathlon store. Not to create a request for a replacement of one of the Products in my order TR2019818686 and not to send the product. However, after waiting for 20 days, I received an e-mail saying that the product was returned when I had to receive it, but when the process was prolonged,...
The cargo firm did not deliver my Decathlon order to me! When I contacted the cargo, they informed me that they had placed it at the apartment door after calling me on a day when I was not at home. When I asked them if the cargo was lost, how they did such a thing, what is it to leave it at the flat...
I have shopped from Decathlon many times. The product I had been waiting to come back in stock for a year finally appeared in stock with 2 units available in the morning, and I immediately purchased one. Shortly after I made my purchase, the other unit was also sold, and the product was out of stock...
I ordered a 1.55m fitness bar from Decathlon, but I received the wrong product instead: a 10kg dumbbell. I immediately initiated an exchange request, but I've been waiting for approximately one week now, and the situation remains unresolved. Not only has Decathlon failed to send me the correct item,...
I had an unfortunate experience with Decathlon, where I spent 6-7 thousand liras on sports equipment within 2 weeks. The late delivery was tolerable, but the real issue arose when I found that some of the products, including fitness mats, pilates balls, and pilates rings, arrived with clear defects....
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