Daikin's Untrained Staff and Expensive Errors

Hello, we purchased your brand's Kaira 12000 BTU air conditioner last week. We contacted your service yesterday after speaking with Daikin. They arrived at about 5:00 p.m. The technician inspected the unit as soon as he arrived. The technicians who arrived were clearly young and inexperienced. They asked us to make the assessment decision. They refused to leave, saying, "You decide, we'll come back tomorrow." Why did you come at that hour and inconvenience me if you didn't want to do the job? When we suggested extending the 4-meter pipe later, they said it couldn't be done today, citing things like "the AC doesn't have legs" and "I need to go to the store." Why wasn't the AC motor delivered without the legs required for installation? They appear to be purposefully causing problems. They installed the unit in such a way that drilling a hole in a visible area was required to check the concrete for the pipe. Yes, they confirmed the drilling before drilling another hole for the channel through which the line could pass. This has necessitated extensive renovation work in my home. I urgently request that this installation, which was poorly coordinated and executed on my balcony, right above the door, be corrected. Why are they charging me an extra 2000 tl to relocate the air conditioner? I expect reimbursement for the expenses incurred as a result of the errors made by your inexperienced technicians, and I demand that the AC unit be relocated properly! I'm filing a formal complaint against your apprentices. I declare that all rights are reserved, and I respectfully request that the situation be resolved without further escalation. I have all of the pictures of the work done and can share them with you if you want to see them.