Daikin Air Conditioner Delivered as Defective, Installation Not Done Properly

Erol
Erol
Daikin
July 16, 2023 9:03 AM44

I started your Daikin air conditioner, which I bought in May, to use it on July 5 with the warming of the weather... Unfortunately, it did not work. I learned that the gas was out of gas in the research I did on the internet. Since I knew the branch that did the installation, I called and they made an appointment for July 8. The friend who came on the 8th said that the installation was done by Dogaser, not us. Although Dogaser made an appointment for Monday, he came on Tuesday at 14:00 (especially when they insisted that they would come), the team that came on Tuesday said that the brand new air conditioner ran out of gas and the installation had to be changed. I called Ms. A*** from Dogaser and she said that she would definitely do it on Friday morning because they had embarrassed them before. I called Ms. A*** at 10 a.m. today and she said that she would come by in the evening. Even though it was 18:30, no one came or called. I called Ms. A***, unfortunately she didn't answer. I have never seen such a disgraceful team... When I told them that I bought Vestel in my office in the morning and they installed it in 2 days, they mocked Vestel and said that they sell less and we sell more. I have been dissatisfied with the process from the very beginning when I bought this air conditioner... no matter how high quality your brand is, your service is so blind...

Comments

Similar Complaints

LG Air Conditioners Fail on Installation

Ezgi
Ezgi
LG
July 25, 2023 6:20 PM63

This is unlike anything I've ever seen in my life! My air conditioners were of the LG brand, and they were delivered on ...

1

New Daikin Air Conditioner Not Working And No Solution Yet

Nezih
Nezih
Daikin
June 12, 2024 6:20 PM69

I bought a Daikin air conditioner. After the technical service came and installed it, they said the product didn't work....

1

A Disastrous Customer Experience With Daikin: Product Canceled

Eren
Eren
Daikin
June 29, 2024 3:36 PM70

On June 12, Daikin canceled the 24,000 BTU Kaira Air Conditioner I purchased from their website without delivering it to...

A Disastrous Customer Experience With Daikin: Product Canceled
A Disastrous Customer Experience With Daikin: Product Canceled

Daikin's Untrained Staff and Expensive Errors

Elif
Elif
Daikin
August 31, 2023 11:59 AM89

Hello, we purchased your brand's Kaira 12000 BTU air conditioner last week. We contacted your service yesterday after sp...

Daikin's Untrained Staff and Expensive Errors
Daikin's Untrained Staff and Expensive Errors
Daikin's Untrained Staff and Expensive Errors