5
Ayşe is very satisfied with the result
Resolved

Daikin Boiler a Nightmare - Constant Maintenance and Malfunction

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Ayşe
May 01, 2023 1:08 am
44
Ayşe's Thank You Message
“Thank you.”

We initially believed that a Daikin boiler would be the ideal choice, well, who know what'll happen next... but it has turned out to be a never-ending source of trouble. We've had to do yearly maintenance on our boiler since we bought it less than three years ago, as it's mandatory to prevent malfunctions. Naturally, the boiler broke down again on the weekend when we needed it. We have sore throats and coughs now...that thing found the perfect time to take us down.. We are experiencing various error codes related to ignition on the boiler, and it's making a motor-like noise, but there's no ignition happening. We followed the instructions, but it didn't work. We were scared, so we turned it off completely for the night. Simply put, it's not worth spending your money on Daikin.

May 02, 2023 8:08 am (1 day after complaint)

Dear Customer, First of all, thank you for choosing our company. Your application has been received by our relevant departments and will be processed as soon as possible. We present this information to you and wish you days full of health and happiness. Correct Air Expert

Ayşe
Ayşe
May 10, 2023 11:33 pm

We were only able to take one bath using the boiler in the past two weeks. The second time, we finished the bath shivering with cold water and then had to use poured water. We experienced this during winter days too, but back then we didn't have a baby. Now we have a 4-month-old baby at home, and we could have faced this in the snow and cold as well. Of course, no official would care. Two weeks ago, when the weather was cold, our baby got sick. We waited for the service for two days because it was the weekend and May 1st was in between. When we were taking our baby to the hospital, the service called and said they came but we weren't home. We explained that we had to take our child to the hospital because he was sick and asked if they could come after we returned from the hospital. The service worker said it was not possible and that they would come again sometime but couldn't give a specific day. This is how much they cared, even in winter. I will keep writing here until the process is concluded. Even if the company doesn't care, at least others will know what to expect and won't suffer like we did.

Ayşe
Ayşe
October 17, 2023 6:39 pm

It looks like there is no text provided for translation. Could you please provide the text you want to be translated from Turkish to English?

Ayşe
Ayşe
October 21, 2023 5:27 am

Thank you to the brand for the care gifts.

Ayşe
Ayşe
January 05, 2024 11:05 am

Thank you.

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