I bought a pair of shoes from Eren Retail and Textile, which is the official website for Converse brand, on November 9, 2023. I returned the shoes for a refund right away, but it's been 45 days and I still haven't gotten my money back. I call customer service every day and they always tell me that there's no new information from the refund department. I'm still frustrated with this situation. It's really disappointing to see a well-known company handling this situation in such a disheartening way.
I purchased a pair of Converse rubber boots from the Converse online store on October 13, 2024, and received them on October 16, 2024. On October 25, 2024, I decided to return the shoes because the soles were slippery, making them unsafe to wear. However, my return request was rejected with the expl...
Buying Converse brand shoes is a serious regret. Definitely do not choose this brand. The seller, Eren Holding, does not stand behind the product either. We bought Converse brand shoes for ₺2,399 from the Converse store belonging to Eren Holding located in Ankara Kentpark AVM on June 23, 2024. As in...
I ordered a pair of shoes from Converse's official website. When the shoes arrived, they were way too big, so I had to return them. It's been almost two weeks since Converse received the return, but I've heard nothing. No updates about the shoes being received, inspected, or the refund process start...
The pair of shoes I purchased from the Converse store at İzmir İstinyepark Mall on 5th November 2023 tore from the front within less than a year. When I initially bought the product, the sales representatives mentioned it came with a 2-year warranty and advised me to bring it back if there were any ...
Dear Converse Customer Service, Order Number: 2452677274013548 I placed an order on November 28, 2023, from the Converse online store in Turkey, and unfortunately, the order was returned to the Converse Turkey representative’s warehouse on the same day. This situation has left me greatly distressed ...
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