Dear Converse Customer Service, Order Number: 2452677274013548 I placed an order on November 28, 2023, from the Converse online store in Turkey, and unfortunately, the order was returned to the Converse Turkey representative’s warehouse on the same day. This situation has left me greatly distressed and surprised. Despite the legal return period having passed, there has been no resolution, causing customer dissatisfaction. Moreover, I have noticed that many other customers are facing similar issues, impacting the reputation of the Converse brand negatively. At this point, I expect a more effective customer relations management from your brand and swift actions to resolve the issue. The absence of any apology or compensatory measures thus far has disappointed me and shaken my brand loyalty. As a brand that prioritizes customer satisfaction, I anticipate prompt and effective steps to address this problem.
Buying Converse brand shoes is a serious regret. Definitely do not choose this brand. The seller, Eren Holding, does not stand behind the product either. We bought Converse brand shoes for ₺2,399 from the Converse store belonging to Eren Holding located in Ankara Kentpark AVM on June 23, 2024. As in...
Hello, I hope this message finds you well. On November 2, 2024, I purchased a pair of 9060 model white sneakers from the New Balance store in Milan, Italy. Upon returning to Turkey on November 3, I discovered stains on the shoes when I opened the box at home. Trusting the store staff who retrieved t...
The pair of shoes I purchased from the Converse store at İzmir İstinyepark Mall on 5th November 2023 tore from the front within less than a year. When I initially bought the product, the sales representatives mentioned it came with a 2-year warranty and advised me to bring it back if there were any ...
I purchased two pairs of shoes from Converse's website (E*** Perakende in Turkey) as a birthday present for my wife. Yesterday evening, at 5:36 PM, I received a notification stating that the shoes had been delivered to me. However, I have yet to receive them. I'm facing the same issue again with Con...
Comments