I've been trying to complete my KYC verification on Coindcx, but no matter how many times I submit my documents, the process is never approved. I’ve uploaded everything required multiple times—each time carefully, clearly, and according to the guidelines—but my KYC is still pending.
What’s worse, I can't even open a proper support ticket through the platform. I’ve reached out to their official Instagram account, sent emails to the support team, and logged into my profile to try again from there, yet I still haven’t received any resolution or even a clear explanation.
This situation is beyond frustrating. I’m being denied full access to my account and funds simply because the verification system isn’t functioning properly. The lack of transparency and responsive customer service is extremely disappointing for a platform handling people’s financial assets.
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