Three days ago, I sent ₹12,500 into my CoinDCX account; although the transaction displays as successful on my bank statement and UTR number is obviously apparent, the money hasn't shown up in my wallet. I immediately called CoinDCX support, giving every detail—screenshots, transaction ID, date, time—but all I have gotten are automated answers that the problem is under review. It is quite annoying that a firm claiming to be among the top cryptocurrency platforms in India cannot timelyly process basic deposit verifications. Given actual money is involved, I expected better service. How can anyone feel secure making bigger investments through CoinDCX if it takes this long only to confirm a simple deposit?
I requested a withdrawal on OKX crypto platform, but the money never arrived in my account. When I check the app, it shows that the transaction was successfully processed, yet my funds are missing. I reached out to customer support, but they keep giving vague excuses and blaming a technical issue. ...
On September 12, I started a withdrawal of 500 USDT from the Kcex cryptocurrency exchange. Although I have withdrawn to the same address many times before, this time my withdrawal request was rejected and the transaction did not take place. I contacted customer service to solve the problem. They ask...
I deposited funds into my BTCTurk account, but it's been over an hour, and the money still hasn't shown up in my account. I immediately sent an email to report the issue, but there has been no response. Additionally, BTCTurk doesn't have a phone number for direct support, leaving email as the only c...
On 09.09.2024 at 16:57, I initiated a USDT withdrawal from my Bitci account using the Binance Smart Chain network. The withdrawal was marked as "approved" and "checked," but three hours later, I still haven’t received my funds. There’s no txid visible, and the funds haven’t arrived in my recipient w...
I transferred 148 USDT from KuCoin to my LBank account, but even after three hours, the funds still haven’t appeared in my balance. The transaction was successfully completed on KuCoin's end, yet LBank has not processed or credited my deposit. I tried to contact customer support, but there is no re...
Comments