Codashop support hasn't refunded a charge, how can I get my money back?

On November 29, 2025, and November 30, 2025, I purchased coins for the Livu app through Codashop. I paid a total of approximately $99 USD ($50 USD + $50 USD) for the two transactions. Even though both Codashop and Livu show the transactions as approved and successful, the coins were never credited t...

I purchased the Growtopia Summer Starter Pack through Codashop and paid in full, but the pack was never delivered to my account. I’ve submitted everything they asked for—payment receipt, screenshots, account details—yet they keep stalling and dragging the process out with pointless back-and-forth. ...

On May 18, 2025, at 13:23, I purchased 10,800 CP (Call of Duty Mobile credits) from Codashop Turkey. I completed the payment without any issues, but the credits never arrived in my account. It has now been four days, and despite all my attempts to contact customer support, nothing has been resolved....

I made a purchase on Codashop for Wild Rift Wild Cores, but the credits never showed up in my account. I completed the payment and everything seemed fine on the surface, but nothing was delivered. I have no idea what to do next because there is absolutely no clear support channel available, and I ca...

I paid ₺190 on Codashop to open an account, but after the payment was completed, nothing happened. The payment was taken, yet my account was never activated and the transaction was not even confirmed. I sent the payment receipt as requested, but no one got back to me. Since I didn’t receive the ser...

On March 17, I purchased ₺7409.99 worth of Call of Duty Mobile CP through the Codashop website and paid using the PayTR payment system. The payment went through instantly—PayTR took the money—but I never received the product I paid for. Not a single CP was delivered to my account. To make things wo...

Hello, on the 12th of this month, I purchased diamonds worth ₺3569 through the Codashop website. I completed the payment and submitted the purchase request as instructed. But instead of delivering what I paid for, Codashop claimed, “No payment was found,” and never sent me the diamonds. What makes ...

I made a payment through Papara on Codashop, and although the amount was deducted from my account, the transaction is marked as failed. The payment details are as follows: Transaction Number: 3******289 Order ID: 70029163000 Transaction Code: 70430067032 It has been 4 days, and I’m still waiting...

On July 20, 2024, an unauthorized charge was made to my credit card through Codashop without my knowledge or approval. I never made this purchase and immediately gathered all the necessary evidence to prove that I was not responsible for the transaction. I contacted Codashop and submitted everythin...

Codashop claims to sell in-game products, but in reality, it appears they are renting out their platform to third parties, allowing misleading and possibly fraudulent transactions to occur. Whether intentionally or through negligence, Codashop is creating an environment where people can be easily mi...

I was completely misled by Codashop. I placed an order online for a thermos clearly listed at ₺90. However, when the payment was processed, Codashop charged me a shocking ₺2900 instead. This is not a minor billing error—it’s a massive overcharge with no explanation. I did not authorize or agree to ...