Codashop support hasn't refunded a charge, how can I get my money back?

If Codashop support hasn't already refunded your charge, the best thing you can do is use the official refund form to file a written dispute within 30 days of the date of purchase.

Codashop only looks into cases where the items weren't delivered or were broken. Since most sales are final, especially once the publisher confirms delivery, returns aren't usually given for things like buying the wrong thing or making a mistake as a buyer.

When you use their help form to get in touch with them, you should include your order number, transaction details, the date you bought the item, and any screenshots or other proof.

Make sure you contact them within 30 days; if they find that the charge was not valid or that the item wasn't delivered, they may give you a refund or a replacement, based on the results of their investigation.

❗ If the problem is still not fixed, you might want to file a report on Xolvie to let other people know about it and find support.