I bought a coffee table and a TV unit from Vivense and reached out via email to cancel the assembly for the TV unit and return the coffee table. Unfortunately, I have yet to receive a refund, and my attempts to return the coffee table have been ignored. I'm frustrated because Ceva, the delivery company, has not yet picked up the item from my home. Unfortunately, I am unable to contact customer service because I have not been able to change my address. No one is paying attention to my emails either.
I purchased a kitchen table from Vivense about a month ago, but they sent the wrong color for the model I ordered. Despite requesting an exchange, they sent the same incorrect table again. Taking matters into my own hands, I returned the table with the delivery person, prompting a new exchange proce...
I placed an order with Vivense, but sadly, the product came damaged. Since I brought up the issue, everything has been moving at a snail's pace with no significant advancements. Vivense recognized the issue, yet they have not been able to arrange a return with Ceva Logistics, the delivery service th...
I wanted to share my terrible experience with Vivense. I purchased a coffee table, and after waiting for 40 days without any indication of it being delivered, I made the decision to cancel my order. Upon my inquiry regarding the delivery date, they explained that there was a shortage of raw material...
Vivense is a company that should be avoided at all costs. I bought a coffee table on 03.12.23, and my order number is 043306662634. I was given a delivery date that was 40 days away, but I didn't mind since I wasn't in a rush. On the 39th day, I went to the showroom to check on my order, and they no...
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