Between 16/02/2025 and 20/02/2025, I rented a vehicle and returned it on 20/02/2025 to Panek Rent A Car in Vienna. On 25/02/2025, the €1000 deposit was refunded to my card. However, on 26/02/2025, €1000 was withdrawn from my card again without any prior notice or request. The transaction was recorded as “26.02.2025 Panek Rent A Car Praha 6 transport -39,930.79.” Despite messaging the Panek Rent A Car representative who received the vehicle at +421 951 907 *** via WhatsApp, I have received no explanation. I urgently expect the return of the €1000 deposit, which has been charged twice. If the refund is not made, I will initiate legal proceedings against your company and Panek in the relevant courts in Vienna and the country where your company is registered.
I rented a car through CarJet (voucher ID: cjt-160061838) from February 16 to February 20, 2025, and returned it on time to Panek Rent A Car in Vienna on February 20. On February 25, I received my €1000 deposit back to my card as expected. But shockingly, on February 26—just one day later—the exact ...
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On May 12, 2025, I was shocked to find that my credit card had been charged five separate times by Europcar for car rental fees. However, I never completed a reservation. While attempting to book a car on the Europcar website that day, I encountered a system error and the process did not go through....
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