I rented a car through CarJet (voucher ID: cjt-160061838) from February 16 to February 20, 2025, and returned it on time to Panek Rent A Car in Vienna on February 20. On February 25, I received my €1000 deposit back to my card as expected. But shockingly, on February 26—just one day later—the exact same amount was charged to my card again, this time without any notice, explanation, or authorization.
The charge came from “Panek Rent A Car Praha 6,” totaling ₺39,930.79. I immediately contacted the Panek representative via WhatsApp at +421 951 907 476, but they ignored my messages and provided no information whatsoever. I feel scammed and helpless.
Between 16/02/2025 and 20/02/2025, I rented a vehicle and returned it on 20/02/2025 to Panek Rent A Car in Vienna. On 25/02/2025, the €1000 deposit was refunded to my card. However, on 26/02/2025, €1000 was withdrawn from my card again without any prior notice or request. The transaction was recorde...
On September 19, 2025, I rented a Peugeot 208 through Carjet at İzmir Airport. During the booking process, there was no mention of any deposit requirement. However, when I arrived to pick up the car, the rental company demanded a €1,000 deposit. Since this condition had never been disclosed beforeha...
On June 13, I made an online car rental booking through Carjet to pick up the vehicle at Istanbul Airport. When I arrived at the rental office, the staff informed me that my driver’s license was considered outdated, and therefore, they could not proceed with the rental. I was told that the full amou...
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