I am unable to access the free trial for both CapCut Normal and CapCut Pro, as it keeps showing that I am not eligible. I have never used CapCut before, so I don’t understand why it says I am not eligible. I live in London and used a valid card. I also signed in with my Google account, but it still shows the same message. Please check my account and let me know what the issue is. Thank you.
I purchased a one-year subscription to CapCut, expecting full access to the Pro features throughout the subscription per...iod. However, despite my annual payment being successfully processed, I am currently unable to use the service. Every time I open the app, it keeps showing the "Get Pro" prompt, as
I have an active CapCut Pro subscription, but I can’t access any of the Pro features. Every time I try to use them, the ...app redirects me to the subscription page, even though my membership is already active. When I click on the “Subscribe” button, it says “You are already subscribed”, yet I still ca
I have an active CapCut Pro subscription, and while it works fine on my mobile device, I am unable to access Pro feature...s on the desktop version. Even though my login is approved, the system does not recognize my Pro status, preventing me from using the features I paid for. This issue just started
I purchased CapCut Pro today, but I am unable to link it to my email. Although I receive the verification code in my ema...il, entering the code results in a "no connection" error, despite having a stable internet connection. This issue is frustrating as I cannot link my account and access CapCut Pro
Hello, today I attempted to purchase a Capcut Pro subscription, but each of my three attempts resulted in an error, alth...ough the payment was still deducted from my account each time. The charges were eventually refunded, but I am still unable to successfully purchase the Pro subscription. I rely on
