On August 18, 2025, while using the CamScanner app on my iPhone, I discovered that a ₺399 one-time charge had been withdrawn from my account without my consent and without any prior notification. I never authorized this payment, nor was I provided with any invoice, confirmation, or billing notification. I only noticed the charge by chance while checking my account.
At no point did I receive an email, SMS, or in-app alert about this transaction. This lack of transparency is unacceptable. I have not yet contacted either CamScanner or Apple customer support, but I am formally requesting that this unauthorized payment be reviewed and that the ₺399 be refunded to my account as soon as possible.
Customers should not be subjected to hidden or unauthorized charges. I expect this issue to be resolved promptly with a refund and proper clarification of how such a charge could occur without explicit approval.
I downloaded the CamScanner app from the App Store and signed up for the 3-day free trial. Yesterday, at the end of the trial period, I canceled my membership. Despite canceling on time and never giving any additional approval, ₺339.99 was still withdrawn from my account without my consent. I did n...
On June 29, 2025, at 12:43 PM, I was shocked to see that ₺2,999 was withdrawn from my account via Apple for a Facetune app subscription. This charge happened without my prior knowledge or consent. I never authorized or used this app, yet they charged me the full annual subscription amount all at onc...
I’m extremely frustrated with CamScanner. I only used the app for one day, and they charged me ₺26—which was already unexpected. But what really shocked me is that a month later, without any warning, message, or approval, they withdrew a massive ₺1489 from my account. I never subscribed, never got a...
On April 12, 2025, I downloaded the CamScanner app to try it out. I saw a pop-up offering a free 7-day trial, and since it clearly said “free,” I accepted it, thinking there would be no charge. Nowhere did it mention that I’d be billed, and there was no clear warning that a payment would be made thr...
This morning, I was shocked to find that ₺339 had been taken from my account by CamScanner for a Premium subscription I never agreed to. I did not authorize any purchase, and I absolutely did not intend to subscribe to the Premium version. I simply used the app, and suddenly I’m being charged for so...
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