On February 23, 2026, I ordered a pair of Helena 20202-088 shoes for my daughter from Camper’s official website. Even though there was no issue with my order, it was canceled on March 1, 2026, with no explanation other than a vague statement citing a “technical issue.” The order number was 4007933851.
After the cancellation, I contacted customer service, but I received the same automated response stating only that the order was canceled due to a technical issue, with no further details provided. Despite this, I can see that the same product is still available on the website at a higher price. This situation makes me feel as though I am being forced to repurchase the item at the increased price.
I am requesting that the product be sent to me at the original price at which I placed the order, without further delay. I do not want to be compelled to buy it again at a higher price, and I expect this matter to be resolved transparently and in a way that prioritizes customer satisfaction.
On October 18, 2024, I placed an order for a pair of shoes on Camper.com for ₺4,463.10. However, when I checked my order status on December 31, 2024, I discovered that my order had been canceled without any notification. When I contacted customer service, I was told the cancellation was due to insuf...
I placed an online order on Camper’s website on 27 November 2025 with the order number 4007548148. Camper cancelled my purchase without giving me any reason, and so far, I have not received any refund for this cancelled order. I contacted Camper customer service by email about the cancellation and t...
I placed an order for Camper brand shoes on January 30, 2025, through the official Camper website and made the payment in full. Shortly after, I received an email stating that my order would be shipped from Spain and would arrive within 10-15 days. However, today is February 21, and my shoes have n...
On September 4, 2025, and September 19, 2025, I purchased a total of four pairs of shoes from the Camper official website. The site stated that delivery would be completed within 20 days. Two of my orders were delivered; however, the other two — Order No. 4007300080 and Order No. 4007340217 — have s...
I placed order #1229617 through Camper’s official online store and was excited to finally purchase a pair of shoes I’d had my eye on—especially since they were discounted. But five days later, I received a shocking email saying, “Your product cancellation request has been received.” The issue? I nev...
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