About a month and a half ago, I purchased a pair of Camper (Nnormal) shoes. Unfortunately, the size was too small, so I immediately returned them for an exchange. After some time passed with no update, Camper support claimed they never received the return. I then provided clear proof that I had sent the shoes back, including shipment documentation. Since then, I’ve been emailing customer service twice a day, and I haven’t received even a single word in response.
This level of silence and indifference is completely unacceptable for a brand like Camper. I either want my shoes exchanged and shipped to me, or I expect a full refund immediately. I’ve tried to be patient, but the total lack of communication has worn me down.
If I don’t hear back soon, I will file a formal complaint with the Consumer Arbitration Board. This kind of negligence and disregard for customers has made me lose all trust in Camper. I expect a resolution right away.
On January 24, 2024, I ordered shoes from Camper.com with order number 4005339152. The shoes arrived on January 30, 2024, but they were too small, so the next day, I sent them back for an exchange with a size bigger via courier. It reached the company on February 1, 2024. They promised to send the r...
One month ago, I bought some sneakers from Camper; I'm still waiting for them to arrive. I trusted that timetable since the delivery time stated when I ordered was 15 days. I have sadly gotten no reply or fix while contacting out by email, writing, and calling several times. Finding any information ...
I placed an order for Camper brand shoes on January 30, 2025, through the official Camper website and made the payment in full. Shortly after, I received an email stating that my order would be shipped from Spain and would arrive within 10-15 days. However, today is February 21, and my shoes have n...
It's been 2 months since my Camper shoe return was approved, and I still haven't received the refund. I call customer service every day, and all I get is "We're forwarding it to accounting." Last week, they finally asked for my IBAN number to transfer the money, but the payment still hasn't come thr...
I am very unhappy with how Amazon handled my Camper Drift Trail shoe return. Despite returning the shoes due to a sizing issue, it has been a month and no refund has been issued. They finally responded on July 5th, after being contacted via email, promising to resolve the issue within 72 hours. Howe...
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