My New BYD Atto 3 Had a Repaired Dent—Dealer Won’t Respond

On May 26, 2025, I purchased a brand-new BYD Otto 3. The excitement quickly turned into frustration when I noticed a dent on the front passenger door almost immediately. I informed the dealership, and instead of taking accountability, they redirected me to a dent repair center. When I visited the r...

I took delivery of my BYD Atto 3 from the Ankara BYD Efe Kar dealership on May 26. From the very first day, both the front and rear cameras showed only a black screen. Initially, the issue occurred intermittently, but about a week later, it became permanent, and the cameras stopped displaying any im...

Nineteen days ago, my BYD Atto 3 broke down and wouldn’t start. On September 24, the vehicle was towed by my insurance to the BYD Kar Service Center in Eyüpsultan, Istanbul. The service team informed me that the battery was defective and would be replaced free of charge under warranty. However, afte...

I purchased a BYD vehicle in December from Istanbul KAR BYD dealership. However, when I encountered an issue and tried to reach their service department, I found it impossible to get through. No one answers the phone, no matter how many times I call. Strangely, when I call the sales department, the...

Nine months ago, I purchased a brand-new Tesla Model Y Standard Range in Ankara. Today, when I tried to sell the vehicle, the inspection company Otorapor informed me that the hood and trunk had been repainted. When I originally received the car, it was delivered as brand new and flawless, but I was ...